LifeLock Standard™ identity theft protection helps proactively safeguard your credit, your finances and your good name with vigilant services that alert you of potential threats before the damage is done. If identity thieves steal your personal information, they could take out a mortgage, commit tax fraud, open new credit accounts and a whole lot more. Our technology searches for potential misuse of your Social Security number, name, address or date of birth in applications for credit and services. You can choose alerts by text, phone, email or mobile app and respond immediately to confirm if the activity is fraudulent. We’re confident in our ability to help protect your identity, but no one can prevent all identity theft. If you become a victim of identity theft while a LifeLock member, we’ll spend up to $1 million to hire experts, lawyers, investigators, consultants and whomever else it takes to help your recovery. Benefits under the Service Guarantee are provided under a zero deductible identity theft insurance policy. 


Our Credentials

  • First in the industry to offer proactive identity theft protection.
  • Level 1 compliant under the Payment Card Industry Data Security Standard Member of TRUSTe.
  • Direct access to fraud resolution teams within our extensive network of lenders and service providers.
  • Expert thought leadership with internationally recognized experts in privacy and security technologies, fraud, and criminal methods.
  • Partnerships with FBI Law Enforcement Executive Development Association (FBI-LEEDA), National Organization for Victim Assistance (NOVA).


Identity Theft Insurance

Identity theft insurance included with your LifeLock membership – with zero deductible – reimburses you for certain out-of-pocket expenses such as:

  • Fraudulent withdrawals
  • Lost Wages
  • Stolen wallet or purse
  • Child and/or elderly care
  • Document replacement fees
  • Travel expenses
  • Document replacement fees
  • Travel expenses


5 Steps to Recovery

Once your claim is verified, LifeLock provides:

  • Award-winning Member Services agents available to help 24/7/365
  • A dedicated Resolution Specialist to serve as your single point of contact to handle your case step by step
  • Third-party recovery experts if necessary (lawyers or investigators)
  • A full explanation of your rights and what to expect during the recovery process
  • Follow-up after your case has been resolved to help make sure your identity has been recovered to your full satisfaction